Privacy Policy

1. Information We Collect

We may collect personal and non-personal information when you:

• Register for a course or create an account.
• Subscribe to our newsletter or submit an inquiry form.
• Communicate with us via email, phone, or social media.
• Participate in surveys, feedback forms, or assessments.

The information collected may include:

• Full name, email address, phone number, and country
• Professional background or academic details (for course placement)
• Payment and billing information (if applicable)
• Technical details such as browser type, IP address, and website usage data

2. How We Use Your Information

Your data is used to:

• Process registrations and manage your learning experience
• Communicate updates, schedules, and important notifications.
• Issue certificates and track learning progress
• Enhance our website, training programs, and support services.
• Send relevant updates, new courses, and special offers (with your consent)

3. Data Protection and Security

We take your privacy seriously.
RaiseUp implements strict technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. Sensitive information, such as payment details, is securely encrypted and processed using trusted systems.

4. Sharing of Information

We do not sell or trade your personal data.

Information may only be shared with:

• Accredited training and certification partners for exam registration or certification issuance
• Authorized service providers supporting our website, communications, or payment systems

All third parties are required to maintain strict confidentiality and comply with data protection standards.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and improve website performance.
You can control or disable cookies through your browser settings, though some website features may be limited if cookies are disabled.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing communications.
• Request a copy of the data we hold about you.

To exercise any of these rights, please contact us at:
📧 Contact@raiseuplearn.com

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above or as required by law and accreditation authorities.

8. Policy Updates

RaiseUp Learning Solutions reserves the right to update this Privacy Policy from time to time.
Any changes will be posted on this page with a new "Last Updated" date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

📧 Contact@raiseuplearn.com
🌐 www.raiseuplearn.com
📍 Dubai (HQ) – Riyadh – Cairo